Catemaco Lake Hotel
Policies
Policies
Straightforward policies designed to make every stay smooth.
Check-In / Check-Out
- Check-In: From 15:00
- Check-Out: Until 13:00
Guests arriving early may request luggage storage at the front desk, subject to availability.
Identification & Age
- A valid photo ID is required at check-in.
- Children of all ages are welcome.
- There is no specific minimum age requirement for check-in when accompanied by an adult.
Deposits & Payments
- Payment is accepted in cash and major credit cards.
- No advance deposit is typically required, though bookings may carry different terms depending on platform or rate plan.
Smoking Policy
- Smoking is not permitted inside the rooms.
- Designated outdoor areas are available for guests who smoke.
Pets
- Pets are not allowed at this property.
Cancellation Policy
- Cancellation terms vary by booking. Most reservations allow free cancellation within the period stated at the time of booking. Non-refundable rates may apply during peak seasons.
Hotel Playa Cristal Check Availability
Ensuring a seamless booking experience is our top priority. By checking hotel availability, you can effortlessly plan your stay with confidence. Our system provides real-time updates on room availability, allowing you to secure the best accommodations that suit your needs.
Don’t miss out on your preferred dates, check availability now to guarantee a comfortable and enjoyable stay.
Ages 0 to 17
